active listening definition Archives

Do you practise active listening as a leader? – By Optimist Performance

by Ollie Phillips | 5 Jul, 2021 | News & Blog

Communication is vital for leaders in all kinds of organisations; how we talk to others, what we say, and how we say it really matters. But talking is just half of the communication process; the other half is listening. And to do so effectively, we need to practise...

Do you practise active listening as a leader? – By Optimist Performance

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